Introduction
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us via SMS text messaging.
Information We Collect
When you opt in to receive SMS messages, we may collect:
- Phone number used to subscribe.
- Message content you send to us (e.g., responses, keywords).
- Metadata such as time/date of messages and delivery status.
We do not collect sensitive personal information (such as financial data, health records, or government IDs) through SMS.
How We Use Your Information
Your information is used to:
- Deliver requested SMS alerts, updates, or promotions.
- Respond to inquiries or support requests.
- Improve messaging services and user experience.
- Comply with legal and regulatory requirements.
Sharing of Information
We do not sell or rent your phone number. Information may be shared only:
- With trusted service providers who help deliver SMS messages.
- If required by law, regulation, or legal process.
- To protect against fraud, security threats, or misuse of our services.
Data Retention
- SMS logs are retained only as long as necessary to provide services or comply with legal obligations.
- You may request deletion of your information by contacting us directly.
Security Measures
We implement reasonable safeguards to protect SMS data, including:
- Encryption during transmission where supported.
- Restricted access to SMS systems.
- Regular monitoring for unauthorized use.
Your Rights
As an SMS subscriber, you have the right to:
- Opt out at any time by replying with “STOP.”
- Request information about the data we hold.
- Ask for corrections or deletion of your data.
Children’s Privacy
Our SMS services are not directed to individuals under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be communicated via SMS or posted on our website.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: scott@tritelinc.com
Phone: 417-877-9500
Address: 3015 South Fort, Ste D, Springfield, MO 65807
